Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Our team of technicians will try their best to answer to your support needs within about 1 hour. If, however, the problem you have stumbled upon needs aid from our Admin =Team,= we are going to forward the ticket to the administrator on duty and will write a comment to tell you.

  • Top quality support service

  • Top–quality Customer Assist Service

  • We offer you 24/7/365 technical assistance via a super–fast ticketing solution included in your Control Panel. You can e–mail us all the time about any of the software applications that come pre–configured on the virtual server, including the chosen Linux distribution, the server management panel and our in–house created Website Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Website Control Panel that comes cost–free with your virtual server, you can discover an educational Help zone, that features everything you should learn about running your websites and applications. We have added a range of how to articles and video tutorials that present the general site maintenance tasks in an easy to comprehend form.