1 hour ticket response
Timely assistance is our ultimate responsibility and this is the reason why we’ve got a team of well–trained customer support engineers who are eager to provide a prompt reply to any question that you could have. Simply post your customer support ticket from your Website Control Panel and we’ll reply within sixty minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute trouble ticket response time.
An Outstanding Technical Support Service
We have a team of web hosting support professionals who are ready to respond to all your requests whenever you need help. Most of our help desk support team members have lots of years of experience in the Linux cloud website hosting industry, which implies that you can always depend on rapid and accurate answers to your questions.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how to use a specific feature, we have integrated a truly intuitive Help Center section in our Website Control Panel. You can search through an enormous collection of web hosting account administration articles and website management articles, explore the F.A.Q. database or check our educational video tutorials.
