Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour reaction guarantee with all of our Linux cloud website hosting packages, which means that each individual assistance request you email is going to be answered to in less than sixty minutes maximum. Our support crew members are trained to instantly sort out any situation and to offer you on time information on any issue that you possibly have.
A Top–quality Support Service
Contact us anytime needed. Our staff of employees will be online for you 24x7x365 to respond to all of your inquiries and to correct any problem that you may have. You can easily open a support ticket from your Website Control Panel or send us an e–mail message any time. In addition, on working days, you can give us a call or take advantage of the online chat service.
An Intuitive Help Section
We have integrated a detailed knowledge base into the Control Panel so that you could get convenient step–by–step recommendations whenever you want. Each area of the Control Panel possesses its own contextual help area displaying a selection of how–to articles. We have also organized instructional videos to ensure that you get a more effective idea of the simplest way to conduct any given procedure.