Live Chat Support in Cloud Website Hosting
In addition to the phone and ticket support, we offer live chat support as well. You will be able to get in touch with us every single day, which includes holidays and weekends, and we will give you more details about the Linux cloud website hosting that we provide in case you are not a customer yet, or about basic and billing questions when you already have an account. Although for entirely tech matters you will need to open a ticket to the technical support team, because such matters need more time to be dealt with, you can still contact us through our live chat for some technical information. To give you an example, we're able to assist you to set up an email address in your e-mail client or troubleshoot a variety of problems, saving you a long time. Even when our telephone lines are already off for the day, you can talk to a live person.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as standard with our services, so that if you have any kind of questions about our Linux semi-dedicated hosting, you will be able to contact our customer support team at any moment regardless of whether you've already obtained an account or not. In general, the chat service is for billing, pre-sales and basic questions and difficulties, yet we can assist you with quite a few technical questions too. We can help you select the proper plan for your websites in case you don't have an account yet, we can reply all the billing questions or issues you have or we can help you with setting up your new e-mail address on your PC or smart phone - all the abovementioned will be done timely because our live chat service is online all the time, each and every day. Every time you need help, you're able to speak to a representative and save considerable time.