Integrated Ticketing System in Cloud Website Hosting
In contrast to what you may find with lots of other hosting providers, the ticketing system that we’re using with our Linux cloud website hosting is an indivisible part of the Hepsia hosting Control Panel, which is included with all web hosting accounts. You will not have to memorize several log-on credentials, as you’ll be able to manage both your tickets and the hosting account itself in one single location. So, if you have a query or chance upon a predicament, you can get in touch with our client service team representatives immediately. Our system includes an intelligent search option. This means that even in case you have opened lots of tickets through the years, you will be able to find the one that you need with ease. Furthermore, you can check knowledge base guides to solving commonly met difficulties.
Integrated Ticketing System in Semi-dedicated Hosting
The ticketing system that we’re using is built into the Hepsia Control Panel, which we have developed for our Linux semi-dedicated hosting, which implies that you will not require another platform to touch base with our help desk staff – you can do that on the spot the moment you chance upon an obstacle. Sending a new ticket requires several clicks of the mouse and finding an older one is just as simple. Using our clever search box, you can quickly track down any ticket that you have posted in the past. You can submit a ticket at any given time since our tech support team representatives are at your disposal 365 days a year and reply within the hour, even though it seldom takes this much to obtain help. With Hepsia, you’ll have everything in a single location and you can just forget about needing to go through 2 or more platforms to solve a simple issue.